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The Sequence of Actions During the Verification Procedure
After the registration procedure is completed and all personal data is entered into the corresponding section, it is necessary to perform “Account Confirmation,” during which the user-provided data is verified.
You can initiate this procedure as follows:
- Log in to your account using the corresponding icon in the top right corner of the screen.
- Click on the “Account Confirmation” option.
- In the pop-up window, choose the verification method.
For users who have registered in India, there is a method available using the Aadhar card.
The process of filling out the verification form is quite simple and is accompanied by numerous instructions and prompts. Data is entered according to the recommendations. The information required includes a photo of the user holding the card. Instructions on how to hold it are provided directly in the upload field as an example photo. Additionally, copies of the front and back sides of the card need to be provided.
Frequently Asked Questions
Why does the bookmaker require verification?
It is necessary for the bookmaker’s administration to ensure that the user has reached the age of 18 at the time of registration. In addition, according to current legislation, when withdrawing funds exceeding 7500 INR, the transaction must be accompanied by a personal identity verification procedure.
How much time will it take to verify the provided information?
The verification of the provided information typically takes up to 24 hours according to the regulations of the Parimatch bookmaker’s administration. However, this timeframe is applicable only if all the necessary information is provided in full, including uploaded photocopies of documents in proper quality. Otherwise, the verification process may take longer. If a client feels that the verification process is proceeding too slowly, it is recommended to contact customer support and specify their ID in the request.
I have successfully passed the verification, but I cannot withdraw money from my account. What could be the reason?
This situation may occur due to the following reasons: the player has not used 70% of the funds credited to their account as a deposit; the deposit method and the payment system chosen for withdrawing funds do not match; there are bonus funds in the gaming account for which the wagering requirements have not been met.
Why does Parimatch require additional information from me for verification?
These requirements are provided for in the regulations that the player agrees to during registration on the website. In case the administration representatives have doubts about the authenticity of the main documents, they may request to resend to the email address support@pari-match.in a birth certificate, regular or international passport, or a bank card statement for the last week. This procedure is carried out to prevent potential fraudulent activities.
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